Upload and edit product listings (titles, descriptions, tags, prices, images)
Manage inventory levels and stock updates
Organize collections and update product categories
Order Management:
Monitor and process incoming orders
Track shipments and coordinate with suppliers or fulfillment partners
Handle refunds, returns, and cancellations when necessary
Customer Support:
Respond to customer inquiries via email or chat in a timely and friendly manner
Resolve customer complaints or escalate issues when needed
Manage reviews and customer feedback
Marketing & Admin Support:
Assist in creating and scheduling email campaigns (e.g., using Klaviyo or Mailchimp)
Help manage social media scheduling or product promotions
Collect performance data and help create weekly reports
Update website banners, homepage sections, and discount codes during promos
